How do you cope with changing customer behaviour, new technologies and increasing competition? Growth is the result of being able to adapt to changing circumstances. The challenge is how to spend your limited time and resources. Do you have the courage to attack your own business model?
We inspire and challenge you to quickly test new propositions and business models in the market. We help you to attract new customers and enter into partnerships and we may even ask to support your new venture. Together, we put your customers first.
For companies that operate in competitive markets, for companies that need to refresh because new entrants are shaking up the industry or for companies that want to adopt a start-up mentality. Alternatively, for entrepreneurs that have a good idea and are looking for support to take it to the next level.
"We strongly believe that customer driven organisations grow faster. By understanding needs and behaviours you are able to increase sales and develop propositions that customers desire." Loyal customers fuel growth!
Do you have your customers’ perspective? Whether it’s a shopper, subscriber, course participant, another company or a prospect. Measure, listen and analyse what your customers really need. Explore the experiences of your customers in the different steps of the customer journey.
We display both the attitude and behaviour of your customers. We relate perceptions to sales volumes. With the Business Monitor Tool we provide a unique insight into your company’s relevance to the customer.
MEASURE THE CUSTOMER EXPERIENCE WITH THE BUSINESS MONITOR TOOL
|Multi channel research platform|
|Social media integration |
(company website, comparison websites, LinkedIn, Twitter, Facebook)
|Customer Relationship Management link (Salesforce.com, SAP, ORACLE)|
|Digital analytics and Management dashboard|
You will gain a unique insight into your company’s performance; you will understand which customers to prioritise to achieve growth.
"HAPPY CUSTOMERS FUEL GROWTH"
"GROW OR GO"
How does your company perform? Companies must grow to survive. In three steps we support you to combine optimal customer experiences with customer values:
How do you increase sales effectiveness and boost sales? We support you with a hands-on approach:
|Customer data analysis and customer feedback|
|Monitoring and feedback on sales pitches|
Where do you find your new customers? How do you contact them? What are the costs of sales related to the customer value? We support you with:
|Optimising the sales approach|
How do you turn your customers into promoters? Do you invite your customers for a dialogue? We support you with:
|Cross-, Up- & Re-sell campaigns|
|Customer loyalty and recommendation (‘likes’)|
What would a new challenger in your industry do? How would a new business model from a different industry impact your business? Very few companies are able to create disruptive business models independently. They are hindered by their organisational structure, potential cannibalism or channel conflicts.
We support you to develop innovative business models. We are committed to selecting the best propositions, developing the most attractive business models and attracting new customers. We are experienced with decision processes within large organisations and know how to bridge the corporate and start-up worlds.
GrowthCreators helps you to quickly test the minimum viable product for the market to be successful. It enables you quickly to check what works and what doesn’t.
You will easily find the building blocks for competitive propositions. Using the business model canvas we show you the impact.
"DO & LEARN, DON'T WAIT AND SEE"
TO DRIVE GROWTH"
Is there an entrepreneurial spirit in your company? For us, it starts with curiosity, excitement and energy; curious about customers’ intentions, excited about the new technological possibilities and energetic in the search for new market opportunities. Are you passionate to challenge and eager to learn from mistakes? Do you have the courage to "Just Do It"?
We are inspired by disruptive initiatives in traditional markets. We are engaged by ventures that enable your consumers to gain control with simple to use, convenient and affordable services. We are happy to come on board during the development phase, we can take an advisory role or we can participate fully in your new venture.
Ventures in which we currently play an active role:
|Business Monitor; customer satisfaction multi-channel research|
|A start-up for last-mile delivery solutions|
|A mid-stage bio-fuel venture in Malawi|
"The management dashboard visualises results and provides your customers’ perspective. The performance of your organisation and your customers’ feedback is displayed at a glance."
What can you expect when working with GrowthCreators?
With enthusiasm and an entrepreneurial, hands-on approach we work with you on ideas, concepts and businesses to achieve growth. We have a strong customer focus. Figuring out what the relevance is to your customer is what makes us tick.
Our method is characterised by on-going interaction, short presentations and a clear roadmap. We bring high energy and enthusiasm to the table, we stick to our appointments and do things right the first time.
The sharing of knowledge inspires, it allows initiatives to grow. Finding simple and feasible solutions in a transparent cooperation is a core principle; we think complexity is growth’s silent killer.
You can contact us with a project, a venture or an interim assignment, we will challenge you.
We face business with an entrepreneurial mind-set and join you in your business.
Best conversations take place at the dining table. It’s a place for people to share and to connect.
By grouping people from different backgrounds together we provide a refreshing way to develop ideas.
At the dining table people are relaxed, conversations are transparent and personable. It is a platform that allows ideas to grow and allows new options for growth to be explored.
At our table you will meet customers, entrepreneurs and specialists. Jointly we will develop new insights, disruptive business models or your biggest potential competitor. It’s all about inspiration.
Helping businesses grow is the most rewarding challenge. Growth provides energy and keeps you motivated.
WE HAVE BUILT BUSINESSES OURSELVES
We have started and built businesses in logistics, customer contact centres and marketing services. We initiated a venture capital fund, a social bio-energy venture and several collaborative models between companies, public bodies and NGO´s.
WE HAVE SUPPORTED OTHERS TO BUILD THEIR BUSINESS
In B2B and B2C we have supported a variety of companies in developing their customer driven growth strategies.
WE ARE A BUSINESS
GrowthCreators is our business; as entrepreneurs we will undoubtedly join a few ventures.
Does your organisation have access to the knowledge required for growth? Growth is multi-faceted; it brings many challenges and that’s why we collaborate with a network of specialised partners. In an open-source way of working we group together these partners. It is our objective to offer you the best solutions to strengthen your propositions and fast track your growth.